Common questions, straight answers.
Everything you need to know before getting started.
General
What types of instructors is LessonSync for?
Solo instructors, teaching teams, and multi-instructor programs — sports instructors, music teachers, tutors, personal trainers, and more.
Is LessonSync only for 1-on-1 teaching?
No. LessonSync supports both private 1-on-1 lessons and group sessions. Students can belong to multiple groups, and you can also set up and manage a multi-instructor teaching team.
Do I need to be tech-savvy to use it?
Not at all. LessonSync is designed to be straightforward, with an in-app setup guide for students, lessons, payment details, and reminders.
Pricing & billing
Is there really a free plan?
Yes. Up to 10 students and 20 emails per day with no time limit and no credit card required.
Can I change plans later?
Yes. You can upgrade, downgrade, change billing intervals, or manage AI Assistant from account settings. Upgrades and add-ons take effect immediately. Downgrades, add-on removals, billing reductions, and cancellations take effect on your next renewal date.
Is there a contract or commitment?
No contracts. Paid plans are available monthly or annually, and you can cancel anytime.
Features
How does group scheduling work?
Create groups, add students, schedule recurring seasons, and track attendance for each session alongside your private lessons.
Can I manage a teaching team, not just a solo account?
Yes. LessonSync supports teaching teams with multiple instructor accounts, invitations, and shared team management tools.
What is the student portal?
A read-only login for your students where they can view upcoming lessons, package balances, payment history, and messages.
Can multiple family members or linked students share an email address?
Yes. LessonSync supports shared-contact situations, such as siblings or students connected to the same parent email, while keeping each student record separate.
What billing options does LessonSync support?
LessonSync supports lesson packages, monthly billing, and single-lesson billing. It tracks charges, payments, balances, and reminders, while students pay you directly through your preferred payment method.
Can students make payments through LessonSync?
LessonSync does not directly process student payments. Instead, students pay you through your preferred payment method using the payment link or instructions you send from LessonSync. LessonSync then helps you track payments and send reminders.
Can I send invoices?
Yes. You can generate invoice PDFs and send invoices directly from student records.
Does LessonSync send automated reminders?
Yes. You can configure payment reminders, low-lesson alerts, and lesson reminders with customizable thresholds and cooldown periods.
Do you have a LessonSync mobile app?
Not yet. LessonSync is fully usable on mobile through a polished, responsive web experience in your phone's browser.
Security & data
Is my data secure?
Yes. LessonSync uses secure authentication, encrypted connections, and team-scoped access controls to keep account data protected and isolated.
Can I export my data?
Yes. LessonSync supports CSV exports for students, payments, and charges, along with invoice downloads.
Can I import my student list from somewhere else?
Yes. LessonSync supports CSV import for students, so you can bring over your roster without entering every record by hand.
Still have questions?
We'd love to hear from you. Reach out and we'll get back to you as soon as we can.
Contact usReady to simplify your teaching business?
Set up in minutes. Free forever for up to 10 students.