Common questions, straight answers.
Everything you need to know before getting started.
General
What types of instructors is LessonSync for?
Solo instructors, teaching teams, and multi-instructor programs — sports instructors, music teachers, tutors, personal trainers, and more.
Is LessonSync only for 1-on-1 teaching?
No. It supports both private 1-on-1 lessons and group sessions. Students can belong to multiple groups.
Do I need to be tech-savvy to use it?
Not at all. LessonSync is designed to be simple. Most instructors are up and running in under 10 minutes.
Pricing & billing
Is there really a free plan?
Yes. Up to 10 students and 20 emails per day with no time limit and no credit card required.
Can I try Pro or Business before committing?
Yes, there’s a 14-day free trial for paid plans. No credit card required.
Can I change plans later?
Yes, upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.
Is there a contract or commitment?
No contracts. All paid plans are month-to-month. Cancel anytime.
Features
Can I manage both private and group sessions?
Yes. The calendar supports both. Group attendance is tracked alongside private lessons.
What is the student portal?
A read-only login for your students where they can view upcoming lessons, package balances, payment history, and messages.
How does billing work?
Create lesson packages with a set number of sessions and price. LessonSync tracks usage, calculates balances, and lets you send payment reminders. Works with Venmo, Zelle, Stripe, etc.
Can students make payments through LessonSync?
LessonSync tracks payments and sends reminders. Students see your preferred payment method (Venmo, Zelle, bank transfer, etc.) and can pay you directly.
Does LessonSync send automated reminders?
Yes. You can configure payment reminders, low-lesson alerts, and lesson reminders with customizable thresholds and cooldown periods.
Security & data
Is my data secure?
Yes. LessonSync uses Supabase for authentication and data storage with row-level security. All connections are encrypted via HTTPS.
Can I export my data?
Data export features are on our roadmap. Contact us if you need your data exported.
Still have questions?
We'd love to hear from you. Reach out and we'll get back to you as soon as we can.
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