Terms of Service

The rules that govern use of LessonSync by instructors, students, and organizations using the platform.

Effective date: April 8, 2026

Using LessonSync

These Terms of Service govern your use of LessonSync. By accessing or using the service, you agree to these terms.

LessonSync is software for managing lessons, students, schedules, communication, and related coaching or teaching operations. We may update or improve the service over time.

Accounts

You are responsible for the accuracy of the information you provide when creating an account and for maintaining the security of your login credentials.

You may not share access in ways that bypass your plan limits or use the service for unlawful, fraudulent, or abusive activity.

Instructor responsibilities

Instructors and organizations are responsible for the student, scheduling, billing, message, and portal data they enter into LessonSync.

You represent that you have the right to upload student information, invite students to the portal, and communicate with them through the service.

Subscriptions and billing

LessonSync offers a free plan and paid subscription plans (currently Pro and Team), available on monthly or annual billing cycles. The features and limits of each plan are described on the pricing page and may be updated as the product evolves.

Paid subscriptions are billed in advance and automatically renew at the end of each billing period (monthly or annual, depending on the plan you selected) at the then-current price, until you cancel. By subscribing, you authorize LessonSync and our payment processor to charge your payment method on each renewal.

Billing and card processing are handled by Stripe. LessonSync does not store full card numbers on its own servers. You can view your current plan, update your payment method, and cancel at any time from the billing settings inside your account.

If a renewal payment fails, we may retry the charge, downgrade the account to the free plan, or suspend paid features until the balance is resolved. You remain responsible for any unpaid balance on your account.

Paid plans may include unlimited emails under normal use, subject to the LessonSync Fair Use Policy.

We may change subscription prices or plan limits from time to time. If a change affects an active paid subscription, we will give reasonable advance notice (for example, by email or in-app notice) before the change takes effect on your next renewal.

Cancellations and refunds

You may cancel a paid subscription at any time from the billing settings inside your account. When you cancel, your paid features remain active until the end of the current billing period, and the subscription will not renew after that.

Except where required by applicable law, payments for subscription periods that have already started are non-refundable, and partial months or unused time on an annual plan are not refunded on cancellation. Full details, including how to request a refund in the limited circumstances where one is available, are described in our Refund and Cancellation Policy.

Student payments

Separately from LessonSync's own subscription billing, instructors may use LessonSync to track balances for their students and to display their own payment method links (for example Venmo, Zelle, bank transfer, or their own Stripe link).

LessonSync is not a payment processor or marketplace for transactions between instructors and their students, and we are not a party to those transactions. Instructors are responsible for the payment methods they configure for students and for any tax, accounting, or compliance obligations related to their business.

Acceptable use

You may not use LessonSync to violate laws, infringe rights, send spam, distribute malware, attempt unauthorized access, or interfere with the service.

We may suspend or terminate access when necessary to investigate misuse, prevent harm, or comply with legal requirements.

Availability and changes

We aim to keep LessonSync available and reliable, but we do not guarantee uninterrupted or error-free service.

We may modify features, limits, plans, or parts of the service as the product evolves.

Disclaimers and limitation of liability

LessonSync is provided on an as-is and as-available basis to the fullest extent permitted by law.

To the fullest extent permitted by law, LessonSync and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill arising out of your use of the service.

Termination

You may stop using LessonSync at any time. We may suspend or terminate access if you violate these terms or if continued access would create risk for the service or other users.

Sections that by their nature should survive termination, including ownership, disclaimers, limitations of liability, and dispute-related provisions, will survive termination.

Changes and contact

We may update these Terms of Service from time to time. When we do, we will update the effective date on this page.

Questions about these terms can be sent to support@lessonsync.app.